Privacy Policy

The Look Medspa of Scottsdale

Effective Date: [6/30/2026] | Last Updated: [6/30/2026] 

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1. Introduction

The Look Medspa of Scottsdale (“we,” “us,” or “our”), located in Scottsdale, Arizona, is committed to protecting the privacy and security of the personal and health information of our clients, website visitors, and patients (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [INSERT WEBSITE URL] or use our services, including aesthetic and medical spa treatments.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

2. Information We Collect

2.1 Information You Provide to Us

• Contact information, including your name, email address, phone number, and mailing address
• Information submitted through contact forms, appointment requests, or consultation inquiries
• Information you provide when communicating with us by phone, email, text message, or in person
• Payment information processed through our third-party payment processor (we do not store full payment card details)

2.2 Protected Health Information (PHI)

As a medical spa providing aesthetic medical treatments, we may collect health-related information directly from you during consultations, intake forms, or treatment sessions, including but not limited to medical history, current medications, allergies, prior treatments, and treatment notes. This information is considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA) and is handled in accordance with our HIPAA Notice of Privacy Practices, described further in Section 6 below.

Our website contact form is intended for general inquiries only. We ask that you do not submit medical history, treatment details, or other PHI through the website contact form. All clinical intake and PHI collection occurs through our secure, HIPAA-compliant scheduling and electronic health record system, separate from this website.

2.3 Information Collected Automatically

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, and referring website addresses
• Cookies and similar tracking technologies (see Section 5)
• Approximate geographic location based on IP address

3. How We Use Your Information

We use the information we collect for purposes including:

• Responding to inquiries and scheduling requests
• Providing, coordinating, and managing aesthetic and medical spa treatments
• Sending appointment reminders, confirmations, and follow-up communications
• Processing payments and managing billing
• Improving our website, services, and client experience
• Sending promotional communications, where you have consented to receive them
• Complying with legal, regulatory, and recordkeeping obligations
• Protecting against fraud, unauthorized transactions, and other liabilities

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• With service providers who perform services on our behalf, such as scheduling platforms, payment processors, and electronic health record systems, under appropriate confidentiality and data protection agreements
• With other healthcare providers involved in your care, when necessary and permitted by HIPAA
• As required by law, court order, or governmental regulation
• To protect the rights, property, or safety of The Look Medspa of Scottsdale, our clients, or others
• In connection with a business transfer, such as a merger, acquisition, or sale of assets, subject to confidentiality protections

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve functionality, analyze website traffic, and personalize content. You can control or disable cookies through your browser settings; however, doing so may affect certain features of our website.

We may use third-party analytics tools, such as Google Analytics, to better understand how visitors use our website. These tools may collect information such as your IP address and browsing behavior in accordance with their own privacy policies.

6. HIPAA Notice of Privacy Practices

As a covered entity under HIPAA, The Look Medspa of Scottsdale maintains a separate Notice of Privacy Practices that describes in detail how we may use and disclose your Protected Health Information (PHI), and your rights regarding that information, including the right to:

• Request access to and copies of your medical records
• Request corrections to your medical records
• Request restrictions on certain uses and disclosures of your PHI
• Request confidential communications
• Receive an accounting of disclosures of your PHI
• File a complaint if you believe your privacy rights have been violated

A copy of our full HIPAA Notice of Privacy Practices is available upon request and is provided to all patients prior to or at the time of their first treatment. This website Privacy Policy does not replace or limit the protections provided under our HIPAA Notice of Privacy Practices.

7. Data Security

We implement administrative, technical, and physical safeguards designed to protect your personal information and PHI from unauthorized access, use, disclosure, alteration, or destruction. These safeguards include secure, HIPAA-compliant systems for storing health information, restricted employee access to PHI on a need-to-know basis, and staff training on privacy and security practices.

While we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information and PHI for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal and regulatory recordkeeping requirements (including Arizona medical record retention laws), and resolve disputes. Medical records are generally retained in accordance with applicable state law, which may require retention for a minimum number of years following the last date of treatment.

9. Your Rights and Choices

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly
• Request deletion of certain personal information, subject to our legal and regulatory recordkeeping obligations

To exercise any of these rights, please contact us using the information provided in Section 12 below.

10. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a minor without appropriate consent, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised policy on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your rights regarding your personal information, please contact us at:

The Look Medspa of Scottsdale
10637 N 71st Way, Scottsdale, AZ 85254
Phone: (480) 999-5814